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PHS News and Updates COVID-19

As we navigate through these challenging and unsettling circumstances due to the current COVID-19 (novel Coronavirus) outbreak, we realize that many of you have questions and concerns. Please rest assured that PHS leadership is hard at work to support the needs of PHS employees and will provide real-time updates when they are identified. Please refer to this site and the institutional Intranet site for COVID-19 updates.


TECHNICAL SUPPORT SCHEDULE:

Technical staff will be on-site on an alternating weekly schedule, limiting to one person at a time for most days. A weekly schedule will be available indicating which technician will be in the office on which days.  For everyone’s safety, we will be trying to accomplish most work requests remotely, and only make in-person office visits when the issue mandates physical access to the system. Requests for support should be emailed to PHS_TECHHELP@wakehealth.edu.  In-person requests are strongly discouraged and should be used only in emergencies.  When in-person visits are necessary, we will schedule those with individuals following Institutional and Division guidelines with regards to use of proper protective equipment.

Below is the tentative office schedule for August, Sept and Oct.  We may have to switch up some of the weekly assignmentsto cover vacations but otherwise this is the schedule we will follow: 

  • Week 1 of the month - Tod Bryant 
  • Week 2 of the month - Robert James
  • Week 3 of the month - Jerry Holbrook
  • Week 4 of the month - Kenneth Smoot

DIVISION COVID-19 RESOURCES:
8/17/2020 Childcare and Educational Options Resource Guide (Intranet)
8/1/2020 PHS Standard Operating Procedures COVID Return to On-Site Work
6/24/2020 Biostatistics and Data Science Policy on Communication During COVID-19
6/22/2020 PHS Standard Operating Procedures COVID Return to On-Site Work
5/20/2020 Update regarding access to your PHS office to retrieve supplies, print
5/18/2020 WFSOM COVID-19 Response: Guide for Safe Re-Start of Research Activities
5/11/2020 What to Expect When You Return to 525 Vine (Cushman & Wakefield)
5/11/2020 PHS Update Regarding Return to On-Site Work
4/17/2020 PHS Covid19 FAQs
3/27/2020 PHS Covid19 FAQs
3/23/2020 Changes in Covid-19 testing from the NC Health Dept
3/23/2020 Privacy and Security Do's and Don'ts for Working Remotely (Intranet)
3/23/2020 Privacy and Telecommuting Standards Policy (Intranet)
3/23/2020 Authorization and Acceptable Use Policy (Intranet)
3/23/2020 Information and Resources to Support Working Remotely (Intranet)
3/23/2020 HR Remote Work Guidelines (Intranet)
3/19/2020 PHS Covid19 FAQs
3/19/2020 Privacy and Security Telecommuting Standards Policy
3/17/2020 Remote Access Solutions for Remote Work Needs
3/17/2020 New guidance for PHS faculty and staff
3/13/2020 PHS Covid19 FAQs
3/13/2020 Remote Access Solutions for Remote Work Needs
3/13/2020 Temporary Desktop Support Service Limitations for RSF and ISF
During the COVID
3/11/2020 PHS Covid-19 Guidelines


 
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